Frequently Asked Questions (FAQs)
Click one of these links to learn more:
Q: Is Small Givings fair to organizations?
A: Yes, Small Givings charges a small monthly fee to organizations to make sure they are serious, and takes a small discount from donor proceeds. For this small fee, the organization has a virtually effortless way to reach donors and to create a continuous stream of revenue that may otherwise not be available. Small Givings is good for everyone.
Q: How much does it cost to subscribe to Small Givings?
A: Small Givings costs the Organization only $14.95/month for unlimited access to the Small Givings donor payment forwarding service. Small Givings discounts donations by 4.5% of the proceeds for administration and to pay our affiliates and representatives (the person who is helping you now), and there is an additional “interchange fee” (the fee charged by the payment networks such as Visa and MasterCard over which Small Givings has no control) provided at cost (no additional markup) that typically ranges from 1.8% to 2.1% for most standard credit cards (though it could be higher for some rewards cards and American Express cards). Small Givings provides advice to help your Organization to minimize interchange costs by encouraging donors to use payment methods that have the lowest interchange costs. For this, Organizations get:
· INDUSTRIAL STRENGTH payment account
· Secure payments
· Funds forwarded as they are given
· Multiple campaigns
· User access control
· Instant online reports
· Special reports
· Year-end donor receipts
Q: Is there any liability exposure for us?
A: If your organization conducts itself as Small Givings recommends, your only liability will be for charge-backs where a credit card was not valid, for cases where donors have insufficient funds to cover their payment, or in cases where a fraudulent payment was made. Small Givings may be required to use future donations to cover these cases. They are very rare and Small Givings and our payment processor partner have taken certain precautions to help minimize these cases.
Q: How will we get paid?
A: You can only be paid directly to a bank checking or savings account in your organization’s name. The bank must be based in the United States. No payments will be made to banks not based in the 50 states in the continental United States; you may not direct payments to any account that is not a checking or savings account or to a foreign bank including US territories and Puerto Rico.
Q: How often will we receive our proceeds?
A: Your proceeds will be paid directly to your bank account within 72 hours of receipt from your donors.
Q: What assistance can Small Givings give our organization?
A: Small Givings is legally required to have a 'hands-off' relationship with your donors. Small Givings provides pre-prepared materials that can be used in emails and for printed 'take-ones’. Small Givings and our Representatives cannot have direct contact with your donors relative to creating donor demand, or advise you on campaigns or other donor-related matters.
Q: Is there a fee to cancel our subscription?
A: It is costly to establish your Small Givings merchant account, and we ask for a one (1) year commitment. You may be charged a $195.00 early cancellation fee if you cancel your account before that period; it is free to cancel your account after one year. However, we recommend that even when you have completed your campaigns that you keep your Small Givings account active as it will make it easier to start up in the future. At only $14.95 per month, the cost is modest and there is the chance that there may be ongoing receipts!
More questions? Send an email to us using ‘Contact Us’ …
Q: What payment methods can I use?
A: You can use Visa, MasterCard, Discover, American Express, your bank ATM card, or any bank checking or savings account.
Q: Is there any cost to me beside my donation?
A: No.
Q: What if I exceed the funds in my bank account or credit line of my credit card?
A: There will be no direct fee from Small Givings if the payment clears, but your bank or credit card company may charge you according to their policies. If your payment is returned, you may be charged a non-sufficient funds (NSF) fee.
Q: What if I want to change the credit card or bank account I am donating from?
A: You will use the Manage Your Donations link on the organization’s website and use the last four digits of your bank or credit card, your zip code, and your email address to cancel any donations you have in effect. You will then restart your donation using your new account information.
Q: How easy is it to cancel a donation?
A: You will use the Manage Your Donations link on the organization’s website and use the last four digits of your bank or credit card, your zip code, and your email address to cancel any donations you have in effect. You will then restart your donation using your new account information.
Q: Is there a charge to stop my donations?
A: No.
Q: How secure is my personal and credit card information?
A: Small Givings uses secure third-party credit card processing that meets all Visa, MasterCard, and other industry standards. Small Givings uses the best commercial practices to assure that your information is kept extremely safe and confidential.
More questions? Send an email to us using ‘Contact Us’ …
Q: Is Small Givings fair to organizations?
A: Yes, Small Givings charges a small monthly fee to organizations to make sure they are serious, and takes a small discount from donor proceeds, nearly half of which is used to pay you. For this small fee, the organization has a virtually effortless way to reach donors and to create a continuous stream of revenue that may otherwise not be available. Small Givings is good for everyone.
Q: Does this have income potential?
A: Yes. As a home-based or other business you have the ability to earn a small part-time income, or if you care to put in a little extra effort, you can earn a living. For companies, this is an easy way to a new revenue source. Best of all, this is continual income that once you introduce an organization, you have the potential to earn money for a very long time with little additional effort.
Q: Is there any cost?
A: There is no direct cost to subscribe as a Small Givings Representative. You are responsible for your own incidental expenses for transportation to your organizations, phone costs, and other costs because Small Givings cannot reimburse your expenses. We recommend that you keep track of your expenses and automobile mileage for your tax records. We recommend that you seek tax advice to learn more.
Q: How much of my time will this take?
A: That is up to you. You will be surprised how easy it is to get organizations to sign up for Small Givings. We recommend that you stay in contact with your organizations to encourage them to start new campaigns which means even more income for you! You do not interact with donors.
Q: Is there any liability exposure for me?
A: If you conduct yourself as Small Givings recommends, you should have no liability.
Q: Will I be required to handle bank account or credit card information?
A: No! You will never receive that information, and will decline it even if you are offered. All registration is done online working with Small Givings and our payment processor partner.
Q: How much will I get paid?
A: If you find the Organization you will get paid 2% of the gross proceeds for every Organization that generates proceeds. If Small Givings provides the lead then you will receive 1.5%.
Q: How will I get paid and how often?
A: You will be paid monthly for all proceeds that have finished settlement directly to your bank account. If you do not have a bank account we will provide you with a prepaid card for only $5.00 so that Small Givings can forward your proceeds directly to you electronically. Small Givings pays only electronically so that you get your money fast and efficiently!
Q: Will I have to report this income to the IRS?
A: Yes! Your residuals will be reported under IRS form 1099, and you will receive a year-end statement of all Small Givings income.
More questions? Send an email to us using ‘Contact Us’ …
Q: Is Small Givings fair to organizations?
A: Yes, Small Givings charges a small monthly fee to organizations to make sure they are serious, and takes a small discount from donor proceeds, a portion of which is used to pay you. For this small fee, the organization has a virtually effortless way to reach donors and to create a continuous stream of revenue that may otherwise not be available. Small Givings is good for everyone.
Q: Does this have good revenue potential?
A: Yes. As an Internet Affiliate you have the ability to earn revenue from every referral from your website that becomes a Small Givings member and generates givings cashflow, and your income will be ongoing for the life of that organization’s account. This is an easy way to a new revenue source. Best of all, this is continual income that once you introduce an organization, you have the potential to earn money for a very long time with little additional effort.
Q: Is there any cost to us?
A: There is no direct cost to subscribe as a Small Givings affiliate. You are responsible for your own incidental expenses including hosting and bandwidth costs, phone costs, and other costs because Small Givings cannot reimburse your expenses. We recommend that you keep track of your expenses and automobile mileage for your tax records. We recommend that you seek tax advice to learn more.
Q: How much of our time will this take?
A: Once you have posted the Small Givings link on you website, we will handle everything once the link has been clicked!
Q: Is there any liability exposure for us?
A: If you conduct yourself as Small Givings recommends, you should have no liability.
Q: Will we be required to handle bank account or credit card information?
A: No! You will never receive that information, and will decline it even if you are offered. All registration is done online working with Small Givings and our payment processor partner.
Q: How much will we get paid?
A: You will get paid .5% of the gross proceeds from every referral that generates donations.
Q: How will we get paid and how often?
A: You will be paid monthly for all proceeds that have finished settlement directly to your bank account. Small Givings pays only electronically so that you get your money fast and efficiently!
Q: Will we have to report this income to the IRS?
A: Yes! Your residuals will be reported under IRS form 1099, and you will receive a year-end statement of all Small Givings income.
More questions? Send an email to us using ‘Contact Us’ …
NOTICE: Small Givings reserves the right to use your questions and our answers in our Frequently Asked Questions section here and you give Small Givings that right with no compensation or mention. We thank you for helping us to build a stronger giving community.
© 2010, Small Givings, LLC. All rights reserved.